Items not appearing on the basket. - Our websites require cookies to be enabled to work properly so please make sure your computer has cookies enabled. If cookies are enabled and you are still experiencing problems,
please clear your browser history, cookies and cache, then close the browser down and reopen and start the process again. If this does not work, and you are using a work computer, your employer may have strict security measures in place which does not permit you to enter into our booking form/final payment section, resulting in a rejection or receiving a “No bookings found” message. In this instance we suggest using an alternate computer or requesting your IT team to allow the (perhaps temporary) use of cookies and thereby enable the booking.
It is always worthwhile double checking all details entered, prior to contacting your bank to find out more information about why the transaction could not be processed.