Help centre

Each property listed has their own conditions regarding the minimum age of guests and if children are allowed. Age restrictions are set by the property (not by SpeedyBooker) and they have to be adhered to, without exception. Please check the profile of each property as this will detail further information about the specific minimum age.

If you are booking at a Vendor that allows young children, all children over 2 years of age must have their own bed. If you have a child below this age, they are normally (but not always) able to sleep in a travel cot which must be provided by you.

The facilities provided in each property are detailed on the specific listing page, please refer to the overview tab where all the text is displayed and also on the amenities tab for an easy recap of the property’s facilities. Linen and towels are provided unless otherwise stated on the listing page.

If a property offers parking, this information will be detailed on the property’s listing. Please be aware that charges may apply if a property has onsite parking for guests. If onsite parking is not available, it is advisable to research alternative parking options in the local area prior to arrival.

If you are struggling to remember your password please go here and enter your email address. You can then click on the ‘Forgot your password’ link to be sent a reminder.

If you are a property owner and wish to access our admin please click here. If you need any assistance please click on the link at the bottom of the page.

Our websites require cookies to be enabled to work properly so please make sure your computer has cookies enabled, click here if you are not sure how to do it on your browser. If cookies are enabled and you are still experiencing problems, then close the browser down and reopen and start the process again. If you are using an iPhone then you may need to ensure "Prevent Cross-Site Tracking" is turned off. If this does not work, and you are using a work computer, your employer may have strict security measures in place which does not permit you to enter into our booking form/final payment section, resulting in a rejection or receiving a “No bookings found” message. In this instance we suggest using an alternate computer or requesting your IT team to allow the (perhaps temporary) use of cookies and thereby enable the booking.