41

As the hotel management intern from Portugal said, "This hotel takes customer service to a new level. There is not a better place I could learn." From the moment we arrived, we felt like we were being waited on hand and foot. We needed a bathroom in which to change after arriving from an overnight flight...We were given a room! We then came back from a tour and could hardly stay awake after being up 24 hours 9 (bad flight). It was not yet check-in time. They gave us a room in which to take a nap! Look at the photos and see what they offer, but you cannot see from words or photos what extraordinary customer service they provide. Other things we loved: We were within walking distance from Buckingham Palace-across from the Mews. Wonderful, safe location near lots of restaurants. Rooms: Not huge but had everything you need but didn't know it-even a towel warmer! Comfortable beds! The "drawing room-type" lobby is so cozy but also elegant enough to be found in a country estate. Wonderful food laid out and wonderful cocktails. When in London, we will never stay anywhere else.

PattyC

I love this hotel! The customer service starts with the reservationist, Nikki! She made the booking process seamless and is an asset to the hotel! Andrew, who seems to do everything at the hotel made my stay brilliant with all of the little touches like my favorite cupcakes and football on the tv Upon leaving, I contacted Nikki about another stay and although 41 is fully booked, she still helped me find a great place at a partner hotel! If you want to be treated like royalty... 41 is your place to stay! ps- the shower in the split-level suite is AMAZING!

BriodowdC

Hotel 41 was booked as a surprise night away for our 40th Birthday, by our lovely friends. We were greeted with a glass of complimentary champagne and the experience just got better as the day continued. The staff just couldn't do enough for us, and it made for such an enjoyable stay. The room was spacious and well equipped with everything that you could need for your stay. Exceptional service and can't wait to return to the hotel Show less

MichelleD

The service and attention to detail were exceptional. Nothing was too much trouble. An intimate hotel which caters to each individual. The executive lounge is a perfect size providing a comfortable environment to relax. Fantastic venue for a special event. Husband was receiving his MBE and the hotel made him feel special and remembered all the detail of the event.

LindaL

We have stayed at this lovely hotel before and I am pleased to say it keeps improving. From the moment you arrive, you are made to feel welcome. The hotel has an excellent bar, the rooms are very well fitted out with everything you need. On top of all this you are right in heart Mayfair. Thank you, Chesterfield, for a lovely stay and see you again soon.

DavidW

My wife and took a quick trip to London in August. The service and room at Hotel 41 was top notch. Great location to see many of the London sites. The staff was on top of everything. We have no complaints.

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