The Grand Hotel

Our wedding was a long time in the planning and we liaised with three professionals at The Grand during that time; Gabrielle, Melissa and Stella at the end. Initially we were concerned that this might affect continuity in the planning but nothing could have been further from the truth – all three were excellent. We have to especially mention Stella who was our point of contact in the three months leading up to our day (and was even there on the day itself). Stella was well organised, an outstanding communicator and had superb attention to detail. Planning a wedding has a lot of moving parts and potential pitfalls but she really took the stress out of the whole process. Every single member of staff worked tirelessly to make us, and our guests , completely welcome. The standard of the food for the wedding breakfast and evening buffet was superb. We'd also like to mention how efficient and unobtrusive the serving staff were – they were choreographed with military precision and all our party were served with hot food within minutes of each other. At the end of the day we misplaced something which was eventually recovered with the help of the staff – who couldn't have been more efficient or helpful. We have no hesitation in recommending The Grand to anyone who wants to marry in spectacular surroundings whilst being treated with the highest standards of efficiency, courtesy and outstanding professionalism.

SaraB

From the moment we viewed The Grand Hotel, we knew it was the perfect venue for our wedding. From the very beginning, the events team were incredible and accommodated every wish and suggestion we made. Both Melissa and Stella were fantastic with the planning and were always very responsive to emails and happy to arrange meetings with us. Stella ensured everything came together perfectly in the run up by speaking to all our suppliers and answering any last minute questions that arose, even meeting with us the day before. On the day itself, Megan made everything run smoothly so we didn’t have to worry about a thing and could fully enjoy every moment. The food for both our wedding breakfast and the evening reception was fantastic. The chef put together a custom made menu for the evening according to our wishes and the guests loved it. The wedding breakfast tasting was a wonderful experience and the chef even came out to discuss the menu with us. The suite we stayed in was beautiful and the staff on reception, concierge and the spa were fantastic throughout. Thank you for bringing our dream wedding to reality! We will definitely be returning to celebrate our anniversary.

PeterO

We had a fantastic wedding day at The Grand Hotel. We were made to feel very special by everyone in the hotel. We cannot thank Melissa, Stella and Megan enough for looking after us so well. Nothing was too much trouble and the ladies honoured all of our requests and treated our wedding day (and lead up to it) with high priority. We feel lucky to have chosen a venue who is considerate of their guests, and who does not treat their venue as a wedding conveyor belt. Thank you for making our wedding day so amazing!

Sophie L

Just a quick note to say how impressed Lewis and I were on the run-up to and during our big day. We asked a lot and I am thrilled to say that you exceeded our expectations. Every single member of staff I met was friendly, absolutley genuine and clearly proud to be a member of your team. Mr Webley should be proud of each and every one of you too. Thank you for making the best day of our lives, I hope, the best of all our guests too. The Grand has left an indelible mark on our hearts, thank you.

StephenM

The venue is stunning; it gives such a grand impression when you enter the lobby or the ballrooms. All of the staff from the coordinators to the serving staff and the reception staff were brilliant and attentive to our needs both in the build up to and on the day of our wedding. The level of service was fantastic and all of our guests were blown away by the venue, the food and the staff.

NeilQ

I would like to thank each and everyone for our wedding Billie-Jo was fantastic Lee and I couldn’t of been happier with are day overwhelmed at how amazing the grand hotel did it for us! Thank you so much.

DaniellaB

We had an amazing time from start to finish, thank you so much to you and your team for making sure everything ran smoothly, everything we needed was there whenever we needed it.

Rebecca K

We were looked after superbly and although we were only a small party we were made to feel very special. I can’t fault the day and you even supplied the weather.

Paul M

The service of the hotel was amazing. Billie-Jo was amazing and worked hard to ensure everything went as perfectly as possible.

HaileyB