Durham Castle, Durham

B&B
4.4 238
4.4 (238)
Free WiFi
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Overview

In the heart of the City, Durham Castle forms part of Durham's UNESCO World Heritage Site. The Grade 1 listed building shares Palace Green with Durham's iconic Norman Cathedral and is a few hundred yards from all the facilities and amenities that the City has to offer.

Due to the historic nature of the building, rooms are not wheelchair accessible.  Some rooms are in the Castle Keep have over 100 steps to reach them and within Owengate (outside the Castle walls) have up to 65 steps.  There are limited ground floor rooms and there are no lifts.

The historic Castle is Durham University's first and oldest College and used for student accommodation in University term times, but is available as guest accommodation during University vacations; January, Easter and throughout July, August and September. 

Staying at Durham Castle is an unparalleled experience and, whilst unlike a hotel there are not some modern conveniences like TVs in your room or lifts in the buildings, it is part of a wonderful World Heritage Site.  All rooms are subject to availability at the time of booking.  En-suite rooms have showers, but no baths.

Please be aware that restoration work is taking place to the Norman Gallery currently.  There may be scaffolding in the Courtyard and in internal parts, but all areas are accessible whilst this important work to the Grade 1 listed Castle is completed.

On occasion, breakfast will be served in the Undercroft, rather than the Great Hall, due to ongoing restoration works.

ACCESS STATEMENT

The Castle is an historic building with difficult stairs and passageways with access limited to upper floors. There are large numerous steps throughout the Castle with cobbles laid in some of the surfaces and pathways. There are low doorways throughout many with stepped up/down access.

The Castle is located on the Peninsula of Durham City. The following statement is a realistic assessment of the accessibility for guests and visitors. It would be fair at this point to state that the Castle has very limited provision for visitors with mobility issues due to the age and original design of the building. However, the Castle is committed to improving access and facilities for visitors with disabilities.

The pavements are a mix of flagstone and brick with standard kerbs. The route is relatively flat, with usual slip and trip hazards.

There is no car parking at the Castle. The front of the Castle and path are well illuminated during hours of darkness.   You can find details on parking in the city on the following: https://www.durham.gov.uk/article/3486/Durham-City-car-parks - the nearest car park is Prince Bishop multi-storey.

Due to the unusual layout of the various stone staircases, multiple stairs can be found both externally and internally.   The stone stairs have worn treads and uneven surfaces.  Timber staircases are narrow and are slightly awkward and care is needed!  There are no lifts in the Castle.

There is not an easily accessible public or staff WC. There are no additional handles or accessories for persons with mobility issues.

All the bedrooms are situated on floors above the ground floor level. Access to all bedrooms is via staircases.  The staircases are old fashioned in keeping with the style of the building. They are curved in places and not all treads are similar. Handrails are in place however extra care should be given to guests with visual impairments, or other mobility problems.

There is a large garden at the rear of the building. This is accessed via brick steps from the Courtyard. Unfortunately, there is no easy access for persons with restricted mobility.


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Reviews

4.4
Based on 238 reviews
Room
4.1
Value
4.4
Food
4.5
Service
4.6
Experience
4.4
★★★★★
177
★★★★
45
★★★
10
★★
4
2

Loved, loved, loved staying in this wonderful castle! My room (in the keep) was clean and well-appointed. I did not have an en-suite room, so I used the communal showers, which were very clean, well lit and secure. The housekeeping staff was so friendly, as was the check-in staff. The breakfast in the Hogwarts-style dining hall was a highlight of the stay. Delicious, abundant food and stunning environs. So glad to have such wonderful memories of my stay in the castle!

NoraM

My second visit to Durham castle rooms (my previous visit was in 2019)and good to be back, As ever a spacious and clean room, with good facilities and plenty of character, also very peaceful, breakfast in the Great Hall was also good and the staff friendly. The only negative thing was the mattress, rather thin and very slippery so not too comfortable, I don't remember the same issue in the room I occupied last time. A good visit none the less and I hope to return .

Stephen VictorM

We loved our stay at Castle and found Keith the porter to be really helpful. He showed us around some of the castle. The room was good and although we would have liked a TV, we do understand it is student accommodation. Breakfast in the great hall was a great experience and there was alot of variety.

PeterS

Very happy with my stay at Durham Castle, staff was friendly and helpfull. Breakfast was tasty and plentyfull and noone made a fuss when we stayed in the hall chatting a little longer one morning. Bed was comfortable and room provided everything I needed for a short stay. Thanks!

HaroldD

Really enjoyed my stay. Good en suite room overlooking the cathedral. The steps up to the room( all 87 ! ) certainly got me fit !!!! Excellent breakfast eaten in the most wonderful surroundings. Very helpful and friendly staff.

Anon

Really friendly porters during the day. Allowed to leave luggage although couldn’t lock away. Excellent taxi service to station when departing. Friendly staff at breakfast.

Anon

All staff were excellent and very helpful.. breakfast was excellent with nice surroundings...would recommend it to anyone visiting Durham with the castle experience

BrendanM

Enjoyed my stay, only problem being the ensuite toilet did not flush. Excellent breakfast, location and view, hope to visit Durham and stay here again

DavidH

Staff are friendly and helpful. Accommodation was basic but what we expected, talthough he atmosphere and scenery more than made up for it.

juliew
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Facilities & information

Summary

13th century buildings (or older)

14th century buildings

15th century buildings

16th century buildings

Public car parking for a charge (nearby)

No parking

No smoking

Historic property

Facilities

Free broadband access (wifi)

24 hour security

Linen included

Towels included

Central heating

Food

Bar

Recreations

Pub (walking distance)

Museums (walking distance)

Historic houses

Recommended restaurants (walking distance)

Theatre (walking distance)

Arrival information & directions

Address: Durham Castle, Palace Green, Durham, County Durham, DurhamDH1 3RW, United Kingdom

Address: University College, Durham Castle, Palace Green, Durham, DH1 3RW.

Check-In: from 1400.

Check-Out: by 1000. 

Luggage can be stored if required.

Reception is manned 0800 to 2000, otherwise guests need to report to the Porters’ Lodge/reception area in the Gatehouse.

Parking is severely restricted on the World Heritage Site.  Bed and breakfast guests are welcome to drive up to Palace Green, drop off luggage and then move their vehicle to one of the local parking areas.  To drive to the College you have to enter the city’s congestion charge zone for which a £2 charge is levied when you leave, this applies from 10am-4pm Mon-Sat.

Visitors and guests with mobility problems are advised to make contact well in advance so that the best advice and assistance can be provided. The contact number will be noted on your booking receipt. 

The entrance to the Castle (the Barbican) is a single track cobbled road with a restricted entrance through the Gatehouse to the Courtyard. The Barbican is approximately 4.2 metres wide and the Gatehouse 2.5 metres wide by 2.6 metres high.

Newcastle Airport is 25 miles away.  You can get a Metro from the airport to Newcastle Central Station, then a train from there to Durham.

Durham Tees Valley Airport is 25 miles away.  A taxi would be the best option from here.

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